Teamviewer is starting please wait3/16/2024 P.s, IF the machine gets stuck or stalls out when you do run the MB Support tool, then lets gather up a Farbar F R S T report. I intend on reporting back in a few days. I left my laptop alone for comparison which is also experiencing the same problem. I have installed the Beta 4.1.1.71 on my desktop since one member stated everything is running good so far. NordVPN will not connect to any of it's servers. Unable to connect to any Remote Desktop Locations using URL or direct IP (in order to bypass any DNS issue ) <- this is bizarre Rebooting until the problem is resolved usually only lasts for 2 or 3 days before the issue returns.ĭisabling web protection and Exploit Protection as has been suggested above does not help in my situation. ![]() And then life got in the way handling my late mother's estate.Įven after my Malwarebytes Premium program has been updated twice since then the problem exists today. I then had no more Slow DNS symptoms and your Malwarebytes Support Tool worked then. So I rebooted my system a couple of times until the problem temporarily went away. I think the tools timesout when the DNS is slow. Which is what some of my programs do when attempting to connect to the internet during this time. When I was instructed to Download Malwarebytes Support Tool and gather logs back in April, I did so however the tools hung. Hello thought it was resolved however it is not. Please attach the ZIP file in your next reply. Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. You will be presented with a page stating, "Get Started!"Ĭlick the Advanced tab on the left columnĪ progress bar will appear and the program will proceed with getting logs from your computer Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support xxx.xx.exe to run the report NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. All latest need to get information from this machine in order to have the proper detail to help you forward. This issue for me happens across browsers: Brave, Chrome and believe it or not FireFox as well. I have experienced the same problem on two separate computers.ĭisabling website protection so far for me did not resolve the issue. In spite of this, I'm in a predicament - either I have to live with rebooting my computer every 2 or 3 days (sometimes I can't do this as I've long running programs that can't be terminated), or disable website protection - I really don't like that idea - or, ultimately, look to another product for maleware protection. I really have liked using Malewarebytes up until now and I've used the support forums to help me out with some maleware that made it onto my computer. ![]() I don't want to install a previous version of Malewarebytes nor do I want to risk disabling web protection. This problem has been going on for several months now. I've eliminated the possibility that this is a DNS issue - as host resolution using the command line tool nslookup provides instant name resolution, with no delay whatsoever. The problem I'm having is that over time, host name resolution becomes slower and slower, eventually to the point where resolving host names is so slow that a reboot is required. Endpoint Detection & Response for Servers
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